Business Administration & Operations

Business Administration & Operations

Business Administration & Operations

The Business Administration & Operations category is designed for students who want to build strong administrative and operational skills for the workplace. These courses focus on essential areas such as office management, workflow coordination, documentation, professional communication, and day-to-day business operations.

Learners will gain practical knowledge in managing office tasks, maintaining records, supporting teams, handling reports, and improving overall operational efficiency. The curriculum also covers customer interaction, business correspondence, and the use of office tools and software applications that are commonly used in professional settings.

Through a combination of theoretical knowledge, practical exercises, and real-world examples, students develop the confidence and ability to work effectively in administrative and operational roles. This category is ideal for learners aiming for positions such as administrative assistant, office coordinator, operations support staff, or junior management roles in various industries.

Our CMI Management Courses

Accredited courses to boost your career.

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Award in Office Administration Fundamentals
4–6 Weeks
Online
Award in Office Administration Fundamentals
office administration
documentation
office skills
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Certificate in Business Communication Skills
6–8 Weeks
Online
Certificate in Business Communication Skills
communication
email writing
presentation
reporting
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Diploma in Operations & Service Management
3–6 Months
Online
Diploma in Operations & Service Management
operations
service management
workflow
quality
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